Maggie Sun·Jun 19Complexity‑Informed Management: Leading When the System Won’t Sit StillOrganizations often assume the world behaves like a machine: predictable inputs, measurable outputs, tidy dashboards. But complex…
Maggie Sun·May 31Sensemaking in Turbulent EnvironmentsIn turbulent environments, information shifts faster than strategies can absorb. Sensemaking — the way people interpret ambiguous signals…
Maggie Sun·May 21Coordination Theory for Distributed Organizations: How Work Holds Together When People Don’t Share…The modern organization is no longer a single place. It’s a constellation of people, systems, and decisions scattered across time zones and…
Maggie Sun·May 5Post‑AI Management: Leading in the Age of Agentic OrganizationsAI is no longer a tool we “add” to organizations. It’s becoming part of how organizations think. As AI agents take on more work, from…
Maggie Sun·Apr 17Identity‑Based Management: The Missing Layer in Modern OrganizationsMost management frameworks explain behavior through incentives, culture, or leadership. We adjust pay structures, redesign workflows, or…
Maggie Sun·Mar 21Performance Oversupply in Innovation ManagementMost discussions of innovation focus on what is being created — new technologies, new products, and new business models. Less attention is…
Maggie Sun·Mar 10The S-Curve: Why Great Companies Get Blindsided by ChangeEvery technology — no matter how dominant — eventually runs out of road. Steam engines gave way to internal combustion. Film photography…
Maggie Sun·Feb 16The Deficit Reflex: Why Change Management Keeps Solving the Wrong ProblemWhy do 50–70% of organizational change initiatives still fail? Not because leaders lack intelligence, resources, or commitment. The deeper…
Maggie Sun·Feb 5Data‑Driven Operations: Thrive in the Digital AgeMost organizations treat operations as something to manage. High‑performing organizations treat operations as something to learn from. They…
Maggie Sun·Feb 2Hidden Cultures Inside OrganizationsMost leaders can recite their company values the way some people recite their coffee order: confidently, quickly, and with the faint hope…
